Privacy Policy

Our Commitment to Your Privacy

Kangaroo Island Tours and Bus Charters is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains what information we collect, how we use it, and how we protect it. By using our website or submitting an enquiry, you agree to the terms of this Privacy Policy.

Last updated: August 2026

Information We Collect

We collect personal information that you voluntarily provide to us through our enquiry and quote request form. This may include your name, phone number, email address, preferred travel dates, group size, and any special requirements you choose to share with us such as dietary needs, accessibility requirements or child seat requests.

We do not collect any personal information automatically through cookies, tracking pixels or analytics tools beyond what is inherent in standard website hosting.

How We Use Your Information

We use the information you provide solely to respond to your enquiry, provide you with a quote, confirm your booking, and communicate with you about your tour or transfer arrangements.

We do not use your personal information for marketing purposes without your explicit consent. We do not sell, rent or share your personal information with third parties except where necessary to fulfil your booking.

Third Party Booking System

Our online booking system is provided by Rezdy, a third-party platform. When you complete a booking through our online booking system, your personal information is collected and processed by Rezdy in accordance with their own privacy policy. We recommend you review Rezdy's privacy policy at rezdy.com before completing an online booking.

We use Rezdy solely to facilitate tour bookings and do not have access to your payment card details at any time.

International Visitors

Our website is accessible to visitors from around the world, including from the European Union and United Kingdom. If you are located in the EU or UK, please note that by submitting an enquiry through our website, you are consenting to the transfer of your personal information to Australia, where our business operates. We handle all personal information in accordance with the Australian Privacy Principles, which provide comparable protections to those required under the GDPR.

Data Storage and Security

Your personal information is stored securely within our booking and customer management systems. We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

Accessing or Correcting Your Information

You have the right to request access to the personal information we hold about you, and to request that we correct any information that is inaccurate, incomplete or out of date. To make a request, please contact us using the details below. We will respond to your request within a reasonable time.

Contact Us

If you have any questions about this Privacy Policy, or wish to make a complaint about how we have handled your personal information, please contact us:

Business name: Kangaroo Island Tours and Bus Charters

Phone: 0473 672 139
Email: [email protected]
Website: kangarooislandbustours.com.au

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.